This policy explains what information Joboo Web ("we", "us"), a web design and digital marketing agency based in Ludhiana, Punjab, collects when you use jobooweb.com, and how we use it. We keep it short and plain on purpose.
1. Information you give us
- Enquiry and contact forms — your name, phone number, email, city, the service you need and your message.
- Chat widget and WhatsApp — the details you type in, so we can reply to your question.
- Domain store orders — name, email, phone, address and the domain you register. Domain registries require this contact data (WHOIS); privacy protection is applied where the extension allows it.
2. Information collected automatically
- Analytics — we use Google Analytics 4 to understand which pages are useful (pages visited, device type, approximate location by city). It uses cookies; you can block them in your browser or with Google's opt-out add-on.
- Server logs — our hosting provider records IP address, browser and time of request for security and troubleshooting.
- Small preference cookies — for example, remembering that you closed a festival greeting banner.
3. How we use it
- To reply to your enquiry and send quotations.
- To deliver the website, hosting, domain, SEO or advertising service you ordered.
- To send invoices and service-related messages.
- To improve our website content and fix problems.
We do not sell or rent your personal information to anyone.
4. Who we share it with
Only with service providers needed to run the service: our hosting provider, the domain registrar/reseller platform, the payment gateway (Razorpay) for online payments, Google (Analytics) and email/WhatsApp providers used to contact you. Card and UPI details are handled by the payment gateway — we never see or store them.
5. How long we keep it
Enquiries are kept for up to 3 years so we can follow up on your project history. Client billing records are kept as long as Indian tax law requires. You can ask us to delete enquiry data at any time.
6. Your choices
You can ask to see, correct or delete the information we hold about you, or tell us to stop sending you messages. Email [email protected] or WhatsApp +91 98158 88735 and we will act on it within 30 days, in line with India's Digital Personal Data Protection Act, 2023.
7. Security
The site runs on HTTPS, admin areas are password-protected, and access to enquiry data is limited to our team.
8. Changes
If we change this policy, we will update the date at the top of this page.
9. Contact
Joboo Web, Ludhiana, Punjab, India — [email protected] — +91 9815888735. See also our Terms & Conditions.