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Cyber Security

Email Spoofing: How Scammers Fake Your Business Email and How DMARC Stops Them

Customers receiving fake invoices "from" your email address? That's email spoofing. Here's how SPF, DKIM and DMARC stop it.

In this article · 6 sections
  1. Signs your domain is being spoofed
  2. The three records
  3. A safe DMARC rollout
  4. Check your domain now
  5. Lookalike domains
  6. FAQs
  7. Does DMARC stop spam to my inbox?
  8. Is this needed for small businesses?

Email spoofing is when someone sends an email that appears to come from your address, such as [email protected], without ever accessing your mailbox. Scammers use it to send fake invoices, payment change requests or phishing to your customers and staff. The fix is technical but simple: properly configured SPF, DKIM and DMARC records on your domain.

Signs your domain is being spoofed

  • Customers ask about emails you never sent
  • You receive bounce-backs for messages you didn't send
  • Your emails start landing in spam more often

The three records

Record What it does
SPF Lists which servers may send email for your domain (e.g. Google, Hostinger, Zoho)
DKIM Adds a digital signature that proves the message wasn't altered and came from an authorised system
DMARC Tells receiving servers what to do when SPF/DKIM fail: monitor, quarantine (spam) or reject, and sends you reports

Setup steps for each are in our business email SPF, DKIM and DMARC guide. Records are added as TXT records in DNS. See DNS records explained.

A safe DMARC rollout

  1. Start with monitoring: v=DMARC1; p=none; rua=mailto:[email protected]
  2. Read reports for 2–4 weeks; find every legitimate sender (website forms, billing software, CRM, newsletter tool)
  3. Add missing senders to SPF and set up DKIM for them
  4. Move to p=quarantine
  5. Finally p=reject once legitimate mail passes

Jumping straight to reject can block your own invoices or website form emails.

Check your domain now

Use free online SPF/DMARC checkers. Common problems:

  • No DMARC record at all
  • Multiple SPF records (only one is allowed)
  • SPF exceeding the 10-DNS-lookup limit
  • Website contact forms sending from PHP mail() without authentication. See contact form not working

Lookalike domains

DMARC protects your exact domain only. Scammers may register yourbusiness-in.com. Watch for these and report them. See cybersquatting.

FAQs

Does DMARC stop spam to my inbox?

It mainly stops others from impersonating your domain. Your inbox still relies on spam filters.

Is this needed for small businesses?

Yes. Gmail and Yahoo now require authentication for bulk senders, and spoofing hits small firms often.

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Joboo Web

Web design, SEO & digital marketing team · Ludhiana, Punjab

Joboo Web has helped Indian businesses grow online since 2019 — building fast websites and running SEO, Google Ads and social campaigns for clients in 80+ cities. About us →

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