Taxi Billing Software: What Features Cab Operators Need (Invoices, Duty Slips, GST)

Handwritten duty slips, Excel calculations and WhatsApp photos of bills work for a few trips a week. As bookings and corporate clients grow, errors and payment delays grow too. Good taxi billing software saves hours and makes you look professional.

Must-have features

1. GST-compliant invoices with your GSTIN, HSN/SAC, tax breakup. See GST for taxi business
2. Duty slips: opening/closing km, start/end time, driver and car details, customer signature or OTP
3. Automatic fare calculation: per km, minimum km per day, extra hours, night charges, driver allowance. See taxi fare calculation
4. Tolls, parking and state tax as separate lines. See tolls and state tax
5. Corporate monthly billing: combine many trips into one invoice with a trip-wise statement
6. Payment tracking: advances, part payments, outstanding reports
7. Customer and partner database
8. WhatsApp/email sharing of PDF invoices
9. Multi-user access with roles (owner, booking staff, accountant)
10. Reports: revenue per car, per driver, per client, GST summaries

Nice to have

• Booking calendar and driver assignment
• Vehicle document expiry reminders. See fleet management
• Driver app for duty slips
• Integration with your website booking form
• UPI payment links on invoices
• Cloud backups

Questions to ask vendors

• Can I export all data (Excel/CSV) anytime?
• Where is data stored and how is it backed up?
• What happens to my data if I stop paying?
• Is there support in Hindi/Punjabi and on WhatsApp?
• Monthly vs yearly pricing and per-user charges?

Generic accounting software or taxi-specific?

General GST billing software (Tally, Vyapar and similar) handles invoices well. Taxi-specific software adds duty slips, km calculations and fleet features. Many operators use taxi software for operations and export to their accountant's system. See GST billing software.

FAQs

Is Excel enough?

For a few trips a week, yes. Beyond that, errors and time costs usually justify software.

Can customers sign duty slips digitally?

Many systems support OTP or on-screen signatures, which reduce disputes.